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VAT? Issue

Hello

Why do I need to be VAT registered in order to buy from you?

I have previously bought items from you but now cannot.

Best

Eddie Stone
4FootyFans
Responses (7)
  • Accepted Answer

    Monday, October 26 2015, 12:32 PM - #permalink
    0
    .........I am receiving this error, in spite of USA address:

    "It is not possible to deduct VAT. EU registry to verify the VAT in another Member State has reported an error: Invalid VAT ID."
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  • Accepted Answer

    Monday, October 26 2015, 03:13 PM - #permalink
    0
    Hi Eddie, VAT numbers must always be entered in the valid format.
    Example: IT99999999999 for a Italy VAT number.

    Spaces and hyphens are invalid and, if entered, will cause the VAT number to be rejected. Customers from all EU countries must provide a valid VAT ID. Orders without a valid VAT ID cannot be processed. :(

    If your country is not part of the EU, select your country in the checkout page and don't fill EU VAT field.
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  • Accepted Answer

    Monday, November 02 2015, 03:09 PM - #permalink
    0
    Hello,

    I just spent a few hours on editing a template with you editor. And when I want to buy credits I see I need absolutely a VAT number to order ?!....

    For your information, a lot of french companies DON'T have a VAT number, and are regular companies though.

    I can't believe the time I wasted !!
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  • Accepted Answer

    Monday, November 02 2015, 03:24 PM - #permalink
    0
    Hi, Orders without a valid VAT ID cannot be processed. We will find a solution for you, please be patient. Nous vous prions de nous excuser pour le désagrément occasionné. :(
    The reply is currently minimized Show
  • Accepted Answer

    Monday, November 02 2015, 03:27 PM - #permalink
    0
    Je vous excuse pour le désagrément occasionné...

    But I can't be patient, I was expecting to get my theme today, so I can't waste more time now, sorry.
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  • Accepted Answer

    Monday, November 02 2015, 06:00 PM - #permalink
    0
    All packages will be also available on the website http://extensions.virtuemart.net. We're working on it.
    The reply is currently minimized Show
  • Accepted Answer

    Tuesday, November 03 2015, 03:34 PM - #permalink
    0
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