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Hi,
I have installed simple file upload plugin and created a custom field, attached it to $1 TEST product:
https://ncwp.org/index.php/buy-advertising/small-ad-2009-detail

Selected file to upload, name of the file was visible before I click add to cart button. Checked out, paid $1 via credit card, got confirmations but cannot find file I have uploaded. It was not visible in the cart either.

Directory I set for image files as /images/virtuemart/graphics is empty.

Help!
Irina
Responses (3)
  • Accepted Answer

    Friday, June 16 2017, 09:03 AM - #permalink
    0
    Hi,
    1) check if the directory is writable for web engine (attributes of the directory)
    2) try to set absolute path of the directory like:
    /path/to/your/website/your.domain.com/images/virtuemart/graphics

    Regards
    Linelabox support
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  • Accepted Answer

    Friday, June 16 2017, 06:40 PM - #permalink
    0
    I checked with hosting tech support and this is what I got:
    "Thanks for the additional information. I was able to reproduce the issue and I do see that your script is able to create a new directory in the images/virtuemart/graphics folder for each order, as well as write an index.html file inside. However, no errors are being triggered and the image file is not placed inside. This would likely point to a configuration issue with your plugin, or a possible coding issue that the developer may need to look into. If you provide us your Joomla login details, we can review your plugin settings and look for any possible tweaks. Otherwise, you may need to get in touch with the plugin developer for further insight into this behavior. "

    Is there anything in the settings I need to look at? I do not think it shows in the cart for checkout:

    Name SKU Price Quantity Tax Discount Total
    YourAdHere_red TEST Small Website Ad, 3 months
    Please, select community website for your ad: AlvoNebraska.com
    Please, contribute 5% of my ad dollars to: Alvo Volunteer Fire Department
    Attach File NO FILE NAME HERE
    04-SWA- test
    $1.00
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  • Accepted Answer

    Friday, June 16 2017, 08:30 PM - #permalink
    0
    It does appear to be a PHP version issue, as my image was successfully uploaded after switching the account to use PHP 5.6 instead of PHP 7.0.
    Irina
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