Linelabox Support

Hello there! Welcome to Linelabox Support Forum. Post your question and our support specialists will help you. Look for the solution in the F.A.Q. first. Our support team is available for any questions or issues in the following working hours: Monday - Friday: 10:00 - 18:00.

Hello,

I have a question. At this moment I'm testing the site. When order a product and I click "go to the cart" everything is working fine. I can log in or if I'm already logged not any problem.

The I select the payment method (I have only one shipping method). I select the checkbox for the conditions, because these are mandatory.
The I press the button "confirm". A submit is executed, and stay OPC page. There is a message above the OPC "the cart has been changed", but so far as I can see everything is the same.

Then I scroll down to the confirm button and press again the confirm button. Now the submit is executed and I'm redirected to the bank, which is ok.

But I do not understand what is the meaning or why do I have to press the two times the "confirm" button? Or is this a configuration in vm?
(I don't have checked the default "ordering by one page" and "Ajax for OPC")

Nico
Responses (6)
  • Accepted Answer

    Tuesday, October 20 2015, 11:20 PM - #permalink
    0
    Hi Nico, you are using old version of OPC. Please upgrade http://www.linelabox.com/support/one-page-checkout-plugin-for-virtuemart-3-updated-2
    The reply is currently minimized Show
  • Accepted Answer

    Wednesday, October 21 2015, 11:17 PM - #permalink
    0
    Ok, I will do that, but than this is solved what I have written? The client does only have to click one time the confirmation button and if everything is filled in right, he will be redirected to the bank?

    Than it is ok.
    The reply is currently minimized Show
  • Accepted Answer

    Thursday, October 22 2015, 08:12 AM - #permalink
    0
    Yes, One step checkout. Try it free, please send a request at linelabox@linelabox.com
    The reply is currently minimized Show
  • Accepted Answer

    Wednesday, December 02 2015, 11:23 PM - #permalink
    0
    Hello,

    I have ordered 22-oct the new onepage plugin and is working so far. Now in one step, without the need of confirming twice the order.

    I have one oder problem. Sending virtuemart invoice e-mail to de vendor/shop owner.

    I'm using the payment method of ccIDeal (Dutch) of chill creations. I have this component already for years and used in vm1.1.9, vm2.6.x and now with vm3.0.x.

    But what is responsible for sending the mail with the invoice for the customer and the shop owner as well? Virtuemart or payment module or onepage plugin or a combination of these?
    Is there a kind of debug method that I can determine were it goes wrong? If so, how?

    My client like the invoice e-mail because then he knows there is something ordered without looking at the backend of Joomla/vm.

    Oh yeh, there is also a remarkble thing. There is e-mail send, if the client cancelled the order!!!???? There is not a e-mail send if the order is successfull!????

    I have also send a e-mail to payment component and ask them if they know which part is involved to send the mail.

    Regards,

    Nico
    The reply is currently minimized Show
  • Accepted Answer

    Monday, December 14 2015, 12:49 PM - #permalink
    0
    Hi, Please check VM Configuration > "Checkout" tab > "Default Order Status to send email to shopper" and "Default Order Status to send email to vendor" feature.
    The reply is currently minimized Show
  • Accepted Answer

    Saturday, January 09 2016, 12:03 PM - #permalink
    0
    This is solved.

    Probably due to my payment plugin. I have ordered (a few weeks ago) a new and a different payment plugin (JiDeal), and now it is already working.
    The reply is currently minimized Show
Your Reply

VirtueMart Admin Theme

VMADMINLAB

Responsive VirtueMart 3 Administrator Template

Download
JOIN NOW!

New Joomla! 3 Template

REVOLAB

Responsive Joomla 3 Template / VirtueMart 3 Theme

Template Demo
JOIN NOW!

Recent Discussions

In all Download Folders from my Download Arrea are only the html and the images ...
2 days ago 1
Dobrý den, mám u Vás zakoupený proff. package, vytvořil jsem si šablonu, ale pok...
3 days ago 1
Hi I get the following warning on the product page when using the Simple File Up...
5 days ago 1
Password proctected content
1 week ago 1

Who's Online

We have 83 guests and 2 members online

Linelabox.com is not affiliated with or endorsed by Open Source Matters or the Joomla Project. Joomla!® name is used under a limited license from Open Source Matters in the United States and other countries.
Copyright © 2014 Linelabox.com - Joomla! 3 / VirtueMart 3 Templates. All Rights Reserved.
Joomla! is Free Software released under the GNU General Public License. All other marks are the property of their respective owners.
LINELAB WEBDESIGN