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I just had one credit. I just finished working on a template for Joomla. As I download it, I found out that the file is corrupt. It's not opening but presenting errors.
When I try to download it again, it tell me that I don't have credits.
How do I get the same template downloaded? Is there a way to have it as a link send to either my email or something?
In my region we don't have Paypall but I really wish I could pay to have as much possibility of downloads.

Thanks for this platform and please help me out.
Responses (1)
  • Accepted Answer

    Thursday, April 10 2014, 02:40 PM - #permalink
    Hi, In case of download failure, you can download the same Joomla! template as many times as you need if you try again within 3 days from the first attempt. No more credits will be deducted if you download the same template. After this time interval expires, a new credit will be needed to download the template! Please check your account page > Downloads tab.
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