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Martin
Martin
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Hi,

After sending a question about a product a modal window appears which confirms the question is send. The close button in this window does not work.

I inspected the code in the browser:

<button type="button" onclick="parent.jQuery.fancybox.close();">Sluiten</button>

This element has no class and no id, so a solution in style.css seems not possible.

How can I solve this??

Regards, Martin
Responses (7)
  • Accepted Answer

    Friday, November 07 2014, 01:31 PM - #permalink
    0
    Hi Martin, please check Virtuemart configuration > "Templates" tab > Fancybox settings.
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  • Accepted Answer

    Martin
    Martin
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    Friday, November 07 2014, 02:01 PM - #permalink
    0
    Hi,

    All the checkboxes under 'Activate CSS styles and Java scripts' are checked, also Fancybox.

    Regards, Martin
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  • Accepted Answer

    Martin
    Martin
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    Friday, November 14 2014, 09:20 AM - #permalink
    0
    Hi,

    Can you please help me on this? Your support on other question was accurate, but your support on this bug is very slow. I asked for help over 2 months in several support request. More the ones you promised me a bugfix within one day, but after this promise nothing changed :(

    I tried all combinations of the (jquery) checkboxes in Virtuemart configuration > "Templates" tab >. Not one of the combinations solved the problem.

    Please, help me on this.

    Regards, Martin
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  • Accepted Answer

    Saturday, November 15 2014, 10:03 AM - #permalink
    0
    Hi, the problem has been successfully resolved. http://www.linelabox.com/support/close-button-on-form-ask-a-question-about-this-article-doesn-t-work#reply-1333

    Please download your template and override html/com_virtuemart/category/default.php file.
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  • Accepted Answer

    Martin
    Martin
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    Saturday, November 15 2014, 03:22 PM - #permalink
    0
    Hi,

    I downloaded my template from Home|My Account|Your account details My Templates (Action: Download Template). Is the bugfix added to my template?

    After downloading the template I tries to unpack it. I got this error when unpacking:

    7-Zip [64] 9.20 Copyright (c) 1999-2010 Igor Pavlov 2010-11-18
    p7zip Version 9.20 (locale=nl_NL.UTF-8,Utf16=on,HugeFiles=on,4 CPUs)

    Error: /home/martin/Documenten/Hulpmiddelen/Extentions/commercial/tpl_webstore.zip: Can not open file as archive

    Errors: 1

    Regards, Martin
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  • Accepted Answer

    Saturday, November 15 2014, 03:37 PM - #permalink
    0
    In case of download failure, you can download the same Joomla! template as many times as you need if you try again within 3 days from the first attempt. Check your account > "Downloads" tab.
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  • Accepted Answer

    Martin
    Martin
    Offline
    Saturday, November 15 2014, 04:00 PM - #permalink
    0
    Hi,

    It's not a download failure but it fails when I try to unpack it, so I can copy and override html/com_virtuemart/category/default.php file.

    Regards, Martin
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