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The plugin was working fine. After a day without changing anyting it started displaying

Export named: virtuemart is not available!

when downloading or accessing the export URL.

I reinstalled the component (uninstall/fresh install) and the problem done away. Then after a day same thing happened. Without changing anything. It stopped working with the "Export named: virtuemart is not available!" message.

How to prevent this into the future?
Responses (3)
  • Accepted Answer

    Wednesday, March 15 2017, 01:40 PM - #permalink
    Hi, I can try to answer bud the necessary informations are about versions:
    - Joomla! version
    - VirtueMart version
    - productXport version
    - productXport type (free/professional)
    - it would be helpful to know the e-shop URL

    Regards Linelabox Support
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  • Accepted Answer

    Thursday, March 16 2017, 08:48 AM - #permalink
    Thank you for the quick response!

    Today the same issue appeared. Without me changing anything the exports are broken.
    can you please tell me what dose this error message means?

    Export named: virtuemart is not available!

    Joomla: Joomla! 3.6.5 Stable [ Noether ] 1-December-2016 22:46 GMT
    VirtueMart: 3.0.9
    productXport: 4.3.6 - free (latest, clean install)
    Web Server: Apache
    PHP Version: 5.6.30
    Website URL:

    Little tip for other users: You can backup your custom exports from the folder /components/com_productxport/exports and re-uploaded it after the reinstallation.
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  • Accepted Answer

    Friday, March 17 2017, 09:54 AM - #permalink
    Hello again. I've found the reason that this error was happening. And I think It might be a hosting issue.
    The file "/components/com_productxport/plg_component/virtuemart/virtuemart.php" was missing.

    After uploading this file, the feed works as expected.

    So I guess you can mark this issue as closed.
    Thanks for your time
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